Claims Investigation & Management System

Enabling faster and automated Claims Investigation Process and maintain your TAT.

Automate the Claims Investigation Process

Ascent Claims Investigation & Management System(CIMS) is a comprehensive claims investigation management solution that helps insurers to take quick decisions related to claims settlement and helps to maintain TAT(Turn-Around-Time) and helps customers to process claims within defined timelines. Insurance Companies/TPA can manage their Vendors to whom they used to assign Claims for investigation and can track the current status in real-time.This reduces many manual task which involves taking time-to-time status from vendors which was causing extra overhead to both Insurance Companies and Agencies.

Claims Initiation

New suspected claims will be triggered through the API provided or will be saved in excel.

Data will be imported in CIMS through Manual Entry or Excel provided.


Data will be pulled through API to the CIMS periodically on the basis of trigger fired

Auto Allocation

Claims registered in CIMS will automatically assigned to Vendor/Field Investigator/Medical Representative.


All types of automatic allocation can be configured in the system.

Reporting format

Reporting format helps Field Investigator to provide observations in real-time while visiting Patient’s site.


Field Investigator will get their format visit-wise.


In case of no-network area,data will be saved locally and our smart mobile app mechanism will start sending dato to backend database once user comes under good network area.


Provided with Drop-down based reporting format so that reporting will be easier and not difficult to write manually,saving time and focus on investigation part.

Upload Investigation Images

Field Investigator can upload images or investigation documents through the provided mobile app solution.


Images will be provided with GPS coordinates with date time.


All Images will be synced on real-time,thereby removing manual intervention to upload images seperately.


If in case of no-network area,our smart mobile app will save data in offline and once user comes into network area,images will start syncing into backend server.


In case of offline mechanism,no data will be visible to user as these images will be saved encrypted.


Save Valuable Time

You no longer need to take notes, then enter it later into a database. All your information is entered only once – at the time of field Investigation.

Improve Efficiency

You no longer need to manage several files at once. Everything is one place - on your handheld computer during your field Investigation.

Smart Tacking System

View,edit,schedule,track your report and automate your process for the reporting.It helps to remove manual process of creating reports.

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Infrastructure & Services

Cloud Hosted SaaS Model

We are providing you the application on SaaS(Software as-a-service) based model where in our applications will be hosted to our 24*7 available and secured cloud servers.


Up Time